MBOSS.US - Contact US

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MBOSS.US - CONTACTING US VIA CONTACT FORM, EMAIL AND TELEPHONE


1.1 Description and scope of data processing

1.1.1 Communication by Contact Form

This contact form is available on our website which can be used for electronic contact. The data you enter in the input form is transmitted to us and processed.

Mandatory fields:

  • First and last name
  • Email address

You may optionally provide:

  • Content of the message
  • Address
  • Telephone number
  • Fax number
  • Company

For processing the data, you will be referred to this Data Protection Notice in the context of the sending process.

1.1.2 Communication by Email

Alternatively, you have the option to contact us via the email address provided. In this case, the user’s personal data transmitted with the email will be stored.

  • Email address
  • Content of the message
  • Signature if required with
    • First and last name
    • Address
    • Telephone number
    • Company
  • Appendix

At the time the message is sent or received, the following data is also stored in a log file:

  • The date and time when it was sent
  • Quantity of data transmitted
  • User’s e-mail system
  • Encryption strength of the transport
  • SPAM filter analysis (if necessary also of the sending system)
  • Message ID of the sending system
  • Reply email address

Please note: Communication by email can have security loopholes despite transport encryption. For example, emails may be stopped and viewed by unauthorised persons during online transmission. If we receive an email from you, we assume that we are entitled to answer you by email. Otherwise we must explicitly refer you to another means of communication.

No data will be passed on to third parties in any form of contact. The data is used exclusively to process your enquiry.

1.1.3 Contacting us by Telephone

Our website contains telephone numbers that can be used to contact us by telephone. Depending on the type of enquiry, the information exchanged is transferred to our contact database.

  • First name and surname of contact person
  • – Company name
  • – Email address
  • – Telephone number
  • – Content of the enquiry
  • – Time of the conversation
  • – Further information if necessary

1.2 Legal basis for data processing

The legal basis for the processing of data that is transmitted when sending a “general enquiry” or an email is Article 6 Sec. 1 f) GDPR. If pre-contractual measures or the conclusion of a contract are the reason for the establishment of contact with the data subject, the legal basis for this is Article 6 Sec. 1 b) GDPR.

1.3 Purpose of data processing

The processing of the personal data transmitted solely in order to process your enquiry. This also constitutes the required legitimate interest in the processing of the data.

The other personal data processed during submission (contact form/email) is used to prevent misuse of the contact form and ensure the security of our IT systems.

1.4 Duration of storage

The data entered in the contact form is deleted, depending on the purpose, i.e. when the respective conversation with the user has ended and the deletion is not prevented by a potentially re-establishment of contact or legal considerations (retention periods, traceability) prevent this.

1.5 Right to object and right to rectification

The user has the possibility of withdrawing his or her consent to the processing and storage of his or her personal data at any time. All personal data stored in the course of establishing contact will be deleted in this case, unless legal consideration (retention periods, traceability) prevents this.

In case of deletion, the conversation cannot be continued.